Malwarebytes Customer Support

Get help with installation, activation, and troubleshooting for Malwarebytes products. Our support team is here to assist you.

Malwarebytes Support Options

If you're facing issues with your Malwarebytes product, try the following troubleshooting steps or contact our support team for further assistance.

  1. Install and Setup: Ensure that you’ve downloaded the official version of Malwarebytes from the website. Run the installer as an administrator for best results.
  2. Activation Troubleshooting: If you encounter issues during activation, make sure your license key is entered correctly or log in to your account to check your subscription status.
  3. Scan Issues: If Malwarebytes is not completing scans or detecting issues, make sure your database is updated and your system has enough resources for the scan to run properly.
  4. Performance & Conflicts: Disable any other security software and check for system resource conflicts that might slow down Malwarebytes performance.

If your issue persists, our support team is available to assist you. Click the button above to chat live with a support agent.

How to Access Your Malwarebytes Account

  1. Login to Your Account - Enter your email and password to manage your subscriptions, view your order history, and download Malwarebytes products.
  2. Check Subscription Status - Ensure that your subscription is active and up to date. If you have questions about renewals, refer to your account's billing section.
  3. Update Products - Download the latest version of Malwarebytes and install any available updates for optimal protection.

Need help logging in? Click the Contact Live Support button above for assistance.